4:00 - 13:00Rider Hub
The right rider, the safe route, the right door.
Rider Hub assigns orders to the nearest free rider, batches drops on the same street, shares a live tracking link with the customer and closes every delivery with photo proof. It works with your own riders and partner fleets.
Covers 4:00 - 13:00 of the 15-minute order
Auto-assign
By distance, current load and bag capacity.
Smart batching
Two orders share a ride only when both stay on time.
Batch B-114 · 2 drops · same street
#2819 · House 14
Delivered · photo saved
#2817 · House 22
Prepaid · ring bell · cold bag
Last drop rated 5 out of 5
Live tracking link
Customers see the rider on a map, no app needed.
Proof at the door
Photo, OTP for high-value orders and a rating.
Step by step
Nine minutes on the road, fully visible.
- 4:00
Ready
The packed bag is scanned onto the rider shelf. Rider Hub picks the best rider for it.
- 4:30
Batch
A second order on the same street joins the trip if it adds less than two minutes.
- 5:00
Ride
Turn-by-turn navigation on legal roads. The customer gets a live link and ETA.
- 12:55
Drop
Photo proof, payment collected if COD, and the rider is back in the queue.
What it does
Dispatch without the shouting.
Live dispatch board
Every rider, bag and order on one map in the store.
Batching rules
Set maximum drops per trip and maximum added minutes per order.
Navigation and landmarks
Gate notes, floor numbers and landmarks saved per address.
Proof of delivery
Photo, OTP or signature, stored against the order.
Shifts and attendance
Rider check-in, breaks and shift handover inside the app.
Partner fleets
Send overflow orders to partner delivery fleets and track them alongside your own.
The small things
For riders who do this all day.
- Cash collected tallied per shift
- Earnings and trip history visible to each rider
- Customer calls masked through the app
- Return-to-store flow for undelivered orders
- Rain mode widens promises automatically
- Rider app in English and Kannada
Built-in rules
A fast promise never means a fast rider.
Legal routes only
Navigation follows traffic rules. No wrong-way shortcuts, no footpaths.
No speed pressure
Riders never see a countdown. The 15 minutes comes from picking and batching, not from riding faster.
Late is never penalised
The AI never penalises a rider for a late delivery and never ranks riders on speed alone.
Promises adjust
Rain, traffic and rider load stretch the promised time shown to customers, before they order.